Privacy Policy

Effective date: August 1, 2020

At OptimaConnect, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, use our services, or interact with us.

By using OptimaConnect, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Personal Information

When You Register: Name, email address, and any OAuth details (e.g., Google or Microsoft login).
Payment Information: If you subscribe to our services, we may collect billing information like your credit card details (managed securely via third-party payment processors).

1.2 Non-Personal Information

Device Information: IP address, browser type, device type, and operating system.
Usage Data: Pages visited, time spent on the platform, and user interaction details.
Cookies: Data collected via cookies to enhance your user experience and for analytics.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Improve Our Services: Enabling you to connect to various data sources, destinations, and integrations.
Account Management: Sending notifications, account updates, or password reset emails.
Payment Processing: For processing subscription payments.
Customer Support: Responding to your inquiries and troubleshooting.
Marketing and Communication: Informing you about new features, updates, and promotional offers (you can opt out anytime).
Analytics: Understanding how users interact with our platform to improve performance.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:

Service Providers: Trusted third-party vendors who help provide our services (e.g., payment processors, hosting providers).
Legal Requirements: If required by law, or in response to valid legal processes, to protect the rights of OptimaConnect and our users.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. How We Store and Protect Your Data

We implement industry-standard security measures, such as encryption and secure server infrastructure, to protect your personal information. However, please note that no data transmission over the Internet is 100% secure.

5. Your Data Rights

You have certain rights over your data, including:

Access:Request a copy of the personal information we hold.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request the deletion of your data where it’s no longer necessary.
Opt-Out: Unsubscribe from marketing communications at any time. To exercise any of these rights, please contact us at [your email address].

6. Cookies

We use cookies and similar tracking technologies to enhance user experience, analyze usage, and improve our services. You can control the use of cookies through your browser settings. For more detailed information, please refer to our Cookie Policy.

7. Data Retention

We retain your personal data for as long as your account is active or as necessary to provide you with services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce agreements.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of those third parties before providing any personal information.

9. Updates to This Privacy Policy

We may occasionally update this Privacy Policy. When we make changes, we’ll update the date at the top of the page. We encourage you to periodically review this policy to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or comments about this Privacy Policy, please feel free to contact us:

Email: info@optimaconnect.io
Mailing Address: OptimaConnect, 481 South 10 West Farmington, Utah, US

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Personal Information

When You Register: Name, email address, and any OAuth details (e.g., Google or Microsoft login).
Payment Information: If you subscribe to our services, we may collect billing information like your credit card details (managed securely via third-party payment processors).

1.2 Non-Personal Information

Device Information: IP address, browser type, device type, and operating system.
Usage Data: Pages visited, time spent on the platform, and user interaction details.
Cookies: Data collected via cookies to enhance your user experience and for analytics.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Improve Our Services: Enabling you to connect to various data sources, destinations, and integrations.

Account Management: Sending notifications, account updates, or password reset emails.

Payment Processing: For processing subscription payments.

Customer Support: Responding to your inquiries and troubleshooting.

Marketing and Communication: Informing you about new features, updates, and promotional offers (you can opt out anytime).

Analytics: Understanding how users interact with our platform to improve performance.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:

Service Providers: Trusted third-party vendors who help provide our services (e.g., payment processors, hosting providers).

Legal Requirements: If required by law, or in response to valid legal processes, to protect the rights of OptimaConnect and our users.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

5. Your Data Rights

You have certain rights over your data, including:

Access:Request a copy of the personal information we hold.

Correction: Request correction of inaccurate or incomplete information.

Deletion: Request the deletion of your data where it’s no longer necessary.

Opt-Out: Unsubscribe from marketing communications at any time. To exercise any of these rights, please contact us at [your email address].